Ethics and Compliance

Privacy Notice regarding PV (Website & Email)

Purpose of the data collection

Thank you for reporting an adverse event or other pharmacovigilance relevant information to a Boehringer Ingelheim Animal Health product to vetenquiries@boehringer-ingelheim.com. Your report is very important for animal health. We will use and share this data solely for pharmacovigilance purposes. (Pharmacovigilance is the collection, detection, assessment, monitoring and prevention of adverse effects with veterinary medicinal products).

Handling of the report (sharing with Boehringer Ingelheim companies and authorities)

Boehringer Ingelheim Ltd will share the report with Boehringer Ingelheim Vetmedica GmbH who is operating the global pharmacovigilance database. Boehringer Ingelheim is obliged to report pharmacovigilance relevant information to health authorities worldwide. The reports will contain details about the incident but only limited personal data:

  • For the reporting individuals, the report will include case role (e.g. attending veterinarian, pharmacist, or owner) and initials. The contact information is required to be able to follow‐up with the reporter to gain high quality and complete information on adverse events. If the reporter does not wish to provide his contact details to Boehringer Ingelheim or authorities, “Withheld” or “Refused” is entered in reporter's names field.
  • If a human exposure event is reported, the report will only contain age, gender and initials as provided, but never the patient's name. 

Where your data is shared with other Boehringer Ingelheim companies, business partners or service providers outside of the EU, we will provide an adequate protection of personal data.

Retention period

As reports about adverse events are important for public health reasons, reports are kept for minimum of 10 years after withdrawal of the product in the last country where the product is marketed.

Information requests about the handling of your personal data

Upon your request, we will inform you which data we store about you and for which purposes. In justified cases, and if legal requirements allow, you may also request the deletion, correction or limitation of the processing of your personal data.